What must you do to enroll devices in a new MDM solution using Automated Device Enrollment?

To enroll devices in a new Mobile Device Management (MDM) solution using Automated Device Enrollment, it is essential to erase the devices. This process ensures that the devices are returned to their factory settings and allows them to establish a fresh connection with the new MDM server during the setup process. Automated Device Enrollment relies on the device being in an unconfigured state or freshly erased to initiate the enrollment correctly, as it registers the device with the new MDM server and applies the required management settings.

When devices are erased, they can be associated with the new MDM profile linked to the organization, enabling IT administrators to manage settings, applications, and security policies from the moment the device is first activated. This is crucial for ensuring that the proper configurations and restrictions are in place as soon as the device is set up.

Having devices with existing configurations or associations with a prior MDM setup can complicate the enrollment process and may prevent effective management by the new MDM solution. Therefore, erasing the devices as part of entering them into a new MDM solution is a necessary step in ensuring a smooth deployment and management experience.